Young Gilbert Families Expect Digital-First Communication
Millennial homeowners in Gilbert do not want to make phone calls. They want to text.
72% of Gilbert homeowners prefer text communication for service appointments
Millennial majority demographic expects digital booking and confirmation
3.7x higher satisfaction scores with automated communication vs. manual callback
The majority of Gilbert homeowners are Millennials, digitally native, time-pressed, and accustomed to managing everything from their phone. They expect to book appointments by text, receive confirmations instantly, and get reminders automatically. The AMROS automation system delivers that experience without your team having to manually manage any of it.
Market Insight
A Gilbert homeowner who can book a service by text while sitting in carpool line becomes a lifelong customer.